The
present privacy protection policy, processing of personal data, and
use of cookies, constitutes for us a fundamental commitment with all
those who are related to our company.
Therefore,
we advise you to read this document that represents our privacy
policy, as we want you to be aware of and understand how we treat the
information that you make available while browsing our website.
The
access and use of this website www.innlagos.com, hereinafter referred
to as the website, confers the status of user to its
visitor.
Identification
of the owner of this website
Flat
Via Torraltinha in Lagos – Portugal is the legitimate owner
and consequently responsible for the website and as such undertakes
to guarantee the privacy of the personal data of its users in line
with the provisions of Regulation (EU) 2016/679 of the Parliament of
the European Parliament and of the Council of 27 April 2016 on the
protection of natural persons with regard to the processing of
personal data and the free movement of such data (GDPR).
1.
Definition
1.1.
Personal data should be understood as information of any nature and
support, including sound and image, relating to an identified or
identifiable natural person. An identifiable person is a person who
can be identified, directly or indirectly, namely by reference to an
identification number or to one or more specific elements of his
physical, physiological, psychological, economic, cultural or social
identity.
1.2.
Cookies should be understood as the temporary recording of small text
files that a website, when visited by the user, places on their
computer or mobile device through the internet browser (browser).
Placing cookies will help the website to recognize your device the
next time you visit.
2.
Controller and National Control Authority
2.1
Flat Via Torraltinha is the entity responsible for collecting
and processing the personal data of users, namely by the categories
of data collected, how they are processed and the purposes for which
they are used.
2.1.
The Portuguese supervisory authority is the National Data Protection
Commission (CNPD): Avenida Don Carlos I, nº134 1.º Andar, 1200-651
Lisboa, email geral@cnpd.pt
3.
Personal Data Collected and Purposes
3.1.
During access to the website, as well as its navigability, a set of
computer data is automatically collected, which is temporarily
recorded in specific files, and is also automatically deleted after a
certain period. The collection of this data has purely technical
purposes, such as connection configuration, system security,
technical administration of the network and optimization of our
website. The data we refer to are the following:
3.1.1.
IP address of requesting processor;
3.1.2.
Geographical location information;
3.1.3.
Information about your visits to and use of this website, including
length of visit, page views and website navigation paths;
3.1.4.
Date and time of access;
3.1.5.
Name and url of the transferred file;
3.1.6.
Volume of transmitted data;
3.1.7.
Transfer status information, namely its conclusion;
3.1.8.
Browser software and operating system identification data;
3.1.9.
Website from which you accessed our website;
3.1.10.
Word you used to search our website;
3.1.11.
Internet service provider name.
Before
disclosing another person's personal information, you must obtain
that person's consent to the disclosure and processing of that
personal information in accordance with this policy.
3.2.
During the visit to the website, Flat Via Torraltinha may collect
personal data from the user (for example, name, e-mail and contact
number, when filling out the contact form).
3.3.
To fill out the contact form on the contact page, you are required to
provide your name, telephone number, email, subject, etc. A dialog
box called a message is also available in which you can register more
information that contains other personal data.
3.4.
Flat Via Torraltinha may offer the possibility of subscribing to a
free newsletter service to visitors to its website. The purpose of
this service is to provide subscribers with relevant information
within the areas of interest covered by the services provided by Flat
Via Torraltinha. In order to take advantage of this service, you will
necessarily have to provide your e-mail address. You may unsubscribe
from the newsletter service at any time, simply by following the
instructions at the end of each newsletter.
3.5.
Personal information submitted to us through our website will be used
for the purposes specified in this policy. Therefore, we may use your
personal information for the following:
3.5.1.
Establish commercial relationships;
3.5.2.
Customize the website;
3.5.3.
Allow the use of the services available on our website;
3.5.4.
Send statements, invoices and payment reminders to partners;
3.5.5.
Send email notifications that have been requested by users;
3.5.6.
Deal with complaints made by users relating to our website;
3.5.7.
Keep our website secure and prevent fraud;
3.6.
When using the Flat Via Torraltinha website, the user
undertakes to accept this Privacy Policy, as explained in this
section of the website. If you do not accept the terms of this
Privacy Policy, we ask you not to provide any personal data through
this website to Flat Via Torraltinha.
3.7.
The user guarantees that the personal data provided to Flat Via
Torraltinha are true and is responsible for communicating any
changes to them.
4.
Period of conservation of your data
The
user's personal data will be kept for the period necessary to comply
with legal obligations. In the absence of a specific legal
requirement, the user's personal data will be stored and kept for a
period of 12 years after the last change, update or user interaction
with Flat Via Torraltinha .
After this period, they will be deleted.
5.
Storage of your personal data
The
personal data collected and processed by Flat Via
Torraltinha are
stored on servers with limited access, monitored and controlled,
located in dedicated facilities, namely certified datacenters.
6.
Transfers of your data to other entities
The
provision of certain services by Flat Via
Torraltinha may
imply the transfer of your data to other entities, even if they are
located outside Portugal. In the event of this situation, Flat
Via Torraltinha, with your consent to this policy, will strictly
comply with the applicable legal provisions, namely regarding the
determination of the suitability of transferring data to a given
country with regard to the protection of personal data and the
requirements applicable to such transfers.
7.
Data security and confidentiality
The
commitment and objective of Flat Via Torraltinha is to
guarantee the quality and integrity of the information provided by
the website users, having implemented the necessary measures, both
technologically and organizationally, in order to keep the
information safe, namely, authentication systems / access control
(login and password), use of firewall and intrusion detection
systems, recording of actions taken by Flat Via
Torraltinha employees
on personal data of website users.
8.
Use of Cookies
This
website uses cookies to improve its service. Some cookies are
essential to guarantee the functionalities provided, while others are
intended to improve performance and user experience. You should not
continue to access our website after the warning about cookies, if
you do not agree with their use.
9.
Rights of data subjects
In
accordance with the legislation in force, the user has the right to
access and rectify his data, as well as the right to request its
deletion, oppose its treatment and obtain its limitation or
portability to the extent applicable. You can also object to your
data being used for the purpose of creating your customer profile; in
this case, you will not be able to benefit from personalized offers
or services. In addition, you may at any time request to stop
receiving communications from us for marketing and advertising
purposes.
These
rights can be exercised by contacting Flat Via
Torraltinha directly.
By
email: flat.via.torraltinha@gmail.com
10.
Link to social networks
We
allow connection to social networks, but we are not responsible for
their privacy and security policies, nor are we responsible for the
processing of data after connecting to social networks.
In
the case of links to websites, applications or systems external
to Flat Via Torraltinha, they are subject to their own privacy
policies. These networks may record information regarding user
activities on the Internet, including on our website.
We
recommend analyzing the conditions of use and privacy policies of
these social networks, in order to know exactly how they use the
personal data of users, as well as the procedure for eliminating or
limiting the processing of such data.
11.
Applicable law
In
case of controversy or claim of any nature related to this website,
Portuguese law will apply, regardless of any conflict of applicable
laws.
All
legal actions or proceedings arising out of or related to this
privacy policy, its validity, application, compliance or
non-compliance, or the matter of this privacy policy, will be the
responsibility of the Portuguese courts, and the user consents and
submits to the jurisdiction of these courts in the indicated cases,
and agree to submit any dispute relating to this matter to the
jurisdiction of the Judicial Court of the District of Faro or, in the
case of a consumer dispute, you may resort to the alternative
resolution entity for consumer disputes (RAL) .
Alternative
Consumer Dispute Resolution Entities (RAL) are entities authorized to
mediate, conciliate and arbitrate consumer disputes in Portugal and
are registered on the list of ADR entities provided for by Law No.
144/2015.
You
may also appeal to the European Commission, through Regulation (EU)
n. 524/2013 of the European Parliament and of the Council, of May 21,
2013, facilitated by the rll platform for alternative dispute
resolution between consumers and traders, relating to online sales or
service contracts.
12.
Updates to this privacy policy
Flat
Via Torraltinha reserves the right to change this agreement without
prior notice, considering that this privacy policy is subject to
constant changes resulting from changes in current law. The
indication of the date of the last update to this document appears in
the caption “last revision”, in the footer of this document.
Changes to this privacy policy will be effective upon publication on
the website.
Last revision of this document: December 12, 2022